FAQ’s

Q. Why is the wiring plug on my new motor different from my old motor?

A. The new motors come with a plug for the new stoves which may be different than what you have.  Simply cut the new plug off the new motor and splice the new wires to the old wiring.  It doesn’t matter which way they are connected as long as they are connected.

Q. I just bought an igniter, why aren’t the leads connected to the wires?

A. A lot of igniters cannot be wired with the connectors on so I include some in the bag for you. It doesn’t matter which way the wires are connected as long as they are connected.

Q. How do I return an item.

A. Go to this link for return instructions.  http://www.pelletstovepro.com/2015/06/how-to-return-an-item-or-get-a-warranty-replacement/