Troubleshooting
Where is this smoke coming from?
Almost all cases of get smoke back into the house are due to leaks in the exhaust system (chimney) and these can be a bit tricky to find because you can smell them but not see them. This is what you do to find where the smoke is coming from. Start the stove normally. Get […]
Gas Stove Pilot and Burner Not Lighting
Hi Jason! I just bought a house with a stove that runs on gas. There are no pellets. It simply heats up these “rocks” and then they and the entire stove radiate the heat. The stove is in the fireplace and vents out the chimney. When lighting the pilot, I have to hold the gas […]
Is The Control Board Bad On My Pellet Stove?
It’s not uncommon for people to think of the worst case, most expensive scenario when their pellet stove is not working correctly. Sometimes thinking the control board is bad on a pellet stove is little more than a guess and usually just jumping to conclusions. I get a lot of calls from people thinking they […]
Should I Replace The Door Gasket On My Pellet Stove?
There are two gaskets on the door of a pellet stove; there is the glass gasket and the door gasket. You may be wondering if this is something you should plan on replacing and how often should it be replaced? The reality is this is not a gasket that needs to be replaced regularly. The […]
Holes On New Motor Mounting Plate Don’t Match
You might be in the situation where you bought a motor from us and went to install it only to find that the holes on the mounting plate don’t match. This can be frustrating and it’s not our intention to frustrate you. We are finding out that the newer motors on some stoves are using […]
Breckwell Convection Fan Part Numbers
Over the years I’ve received a great deal of education from my customers. People email or call me every day and very often share some incites that I didn’t know. In fact, there are some stove brands that I can diagnose over the phone and tell you exactly what needs to be done and I’ve […]
How To Bypass A Temperature Switch On A Pellet Stove
Also known as a Snap Disc, Low or Hi limit sensor, proof of fire, or Temperature Sensor; every Pellet Stove has at least one if not more of these switches. Most stoves have at least a Low Limit and Hi Limit Sensor and some have a Convection Fan Temperature Switch. With all of these switches […]
Trouble Shooting Quadrafire Stoves
Hi Jason, I have a Quadra-Fire 1100i. It will not start up at all. I have checked the fuse and it’s good. I have a thermostat on the wall that i use to turn it on. Is this probably a bad control box? It worked just fine then one morning it just would not come […]
Oil for Pellet Stove Motors
What is the best oil to use on pellet stove motors? It seems reasonable that pellet stove motors need to be lubricated periodically. In my experience with pellet stove motors I have come up with another question; should you oil a pellet stove motor? Therefore I propose that it is not a matter of what […]
Austroflamm Lower Cast Wall Gasket
The purpose of the lower cast wall gasket on the Austroflamm Integra is it creates an air seal. That seal forces air to go over the top of the upper cast wall which gives it maximum exposure to the heat exchange tubes. Without the lower cast wall gasket air can go around the side of […]