Many problems with your stove can be solved by a good cleaning. Many stoves have safety features that shut down the auger motor if too much ash is in the stove. If you have black glass or are having trouble with the fire going out this is your first step. Clean the stove first and then buy parts.
If you have any questions you can email me at support@pelletstovepro.org
You can find replacement parts for you stove at